We drive the development and management of veterinary clinics
Access to our purchasing platform for medicines, food, consumables and clinical equipment. Plus special conditions with clinical laboratories, medical consultancy services, logistics, etc.
Access to the clinical case discussion group and the management group.
Updates on clinic and management regulations, development of new services in the clinic and support in decision-making.
We provide you with a monthly digital kit so you can easily and quickly manage your social media. Plus
With quarterly follow-ups and guidance in decision-making.
With quarterly follow-ups and guidance in decision-making.
Initial: To determine the starting point.
We jointly plan short/medium-term professional goals and make them compatible with your personal goals.
Attendance and participation in the meetings that NEXO holds for its network of centres, covering topics ranging from centre management to technical subjects with highly reputable speakers from the sector.
Design and implementation of preventive plans aimed at building client loyalty and increasing the profitability of your centre.
We identify the team's training needs and find the best option.
We help you manage any possible conflicts you may have via social media and/or potential complaints from dissatisfied clients.
We take care of keeping your social media communications up to date.
With monthly follow-ups to supervise the operation of your centre and the achievement of objectives.
Support in recruitment, conflict mediation, professional development, career planning, help with labour relations, employee performance management, job analysis, job description and remuneration.
Planning of stays and individualised training.
Purchase management for the veterinary centre with a direct connection to the main supplier, automatic delivery-note reporting and stock enquiries.
Diary, appointments, services, history, working-day control, owners, pets.
Management of all previously scheduled hospitalisations, allowing you to view all hospitalised pets with all their actions and dosages of medicines and food, which are automatically billed to the service.
Integrated call management to establish communication guidelines that will allow us to improve the management and quality of service.
Detect all repeat-sale products and services that have not been purchased again and recover them, through lists or direct notifications to clients via the APP, SMS, email or a phone call.
Manages incidents occurring during the normal operation of the centre, and records the preventive corrective measures for their resolution in line with the ISO 9001 standard.
Payment collection management.
*Management costs to be determined.
(Paperless).
Analyses all the company data so you can make the best decisions.