Benefits of being part of By Nexovet

Access a purchasing platform designed to make your clinic's day-to-day management easier and improve your purchasing conditions.

Through By Nexovet you will be able to access medicines, food, consumables, clinical equipment and other products needed for the centre's operation.

You will also benefit from special conditions and agreements with suppliers and partners in areas such as clinical laboratories, medical advisory services, logistics and other professional services.

The aim is to help you optimise your purchases, simplify processes and have better tools to control your clinic's costs.

What does it bring to your clinic?
Greater purchasing power, better conditions, less time spent finding and negotiating with suppliers and more control over your costs.

Before deciding what to improve, we need to know the clinic's real situation.

We carry out an initial screening that allows us to obtain a global view of the centre, identify strengths, detect areas for improvement and set priorities.

From that starting point, we carry out quarterly follow-ups to analyse the evolution and help you steer the next decisions.

What does it bring to your clinic?
An external and structured view of your business that lets you know where you are, what you can improve and where to focus your efforts.

Not all clinics want to grow in the same way. And not all owners have the same objectives.

That is why we work with you to define what you want to achieve professionally in the short and medium term and how to make it compatible with your personal goals.

From there we can set priorities and build an evolution plan tailored to your reality.

What does it bring to your clinic and to you?
A clear direction and making sure the business's evolution is aligned with the professional and personal project you really want to build.

Defining objectives is only the beginning. What matters is following up and making sure the planned actions are carried out.

That is why we hold regular sessions with you to review how the centre is running, analyse the objectives, detect deviations and set new actions when needed.

What does it bring to your clinic?
Follow-up, focus and support to turn management objectives into concrete actions.

We help you design and implement preventive plans tailored to the characteristics of your centre and your clients.

The aim is to structure the preventive follow-up of patients, encourage an ongoing relationship with their owners and develop recurring services within the clinic.

Prevention benefits the patient and, when properly managed, also contributes to loyalty and the centre's financial development.

What does it bring to your clinic?
Better patient follow-up, clients more engaged with the centre and a more structured and recurring preventive activity.

Your clinic's data has much more value when you can turn it into information for decision-making.

Business Intelligence tools allow you to analyse different indicators of the centre's activity, observe their evolution, identify trends and detect areas that need attention.

This way you can complement your business experience and perception with objective information.

What does it bring to your clinic?
More knowledge about what is happening in the business and a more solid basis for deciding where to act.

Manage the processes related to bank direct debits from the clinic's working environment.

What does it bring to your clinic?
Administrative simplification, better organisation of collections and fewer manual tasks.

Check and monitor daily cash movements and detect possible differences between the operations recorded and the amounts available.

What does it bring to your clinic?
Better daily financial control and faster detection of possible discrepancies.

Being part of a network also means being able to share knowledge and experiences with other professionals facing similar situations to yours.

By Nexovet gives you access to specific spaces for professional exchange in both the clinical and management areas.

In the clinical group you will be able to share cases, raise questions and contrast different approaches with other professionals.

In the management group you will be able to exchange experiences related to the organisation of the centre, teams, processes and other common challenges in running a veterinary clinic.

What does it bring to your clinic?
Being able to consult, share and learn from the experience of other professionals so you don't have to solve every situation from scratch.

Running a clinic involves constantly making decisions that go far beyond veterinary activity.

From Head Office we offer support to help you with matters related to the management and development of your centre.

We keep you informed about news and regulatory changes relevant to the clinic's activity, we work with you on the development of new services and we offer support when you need to weigh up important decisions for the business.

What does it bring to your clinic?
Having a team to turn to when you need information, judgement or a second opinion to make an important decision.

We analyse your team's training needs to identify which knowledge and skills should be developed.

Based on the needs detected, we look for the most suitable training alternatives, both in clinical and technical fields and in management and professional development.

What does it bring to your clinic?
A team that keeps developing and training selected based on real needs, rather than training simply for the sake of training.

We plan stays and individualised training actions based on the development needs of each professional.

This makes it possible to go deeper into certain clinical areas, learn about other ways of working and acquire new skills in a practical way.

What does it bring to your clinic?
Clinical development tailored to the professional's real needs and transfer of new knowledge to the rest of the centre.

Managing people is one of the biggest challenges of any veterinary clinic.

We help you with recruitment processes, job analysis and description, performance evaluation, conflict mediation, professional development, career plans, labour relations and analysis of responsibilities and remuneration.

What does it bring to your clinic?
More tools to select, organise, develop and retain your team and to face personnel decisions with better judgement.

Being part of By Nexovet lets you take part in the meetings that Nexovet organises for its network of centres.

These are sessions where we share knowledge and experiences and address matters related to management, direction, strategy and veterinary practice, with specialised professionals and speakers.

They are also an opportunity to meet other professionals from the network, exchange experiences and discover new ways of tackling common challenges.

What does it bring to your clinic?
New ideas, training, professional contacts and the chance to learn from experiences already working in other centres.

Keeping constant communication with your clients and an active presence on social media requires time, planning and content.

To make this task easier, we provide you with a periodic digital kit with materials ready to use in your clinic's communication channels.

This way you can maintain a more active and professional communication without having to create all the content from scratch.

What does it bring to your clinic?
Saving time, improving your digital presence and maintaining more consistent communication with your clients.

If you don't want to limit yourself to having content and prefer to delegate the management, we can take care of keeping your clinic's social media communications up to date.

This way you can maintain a constant digital presence without passing that workload on to the centre's team.

What does it bring to your clinic?
Continuity, professional image and time saving so your team can focus on veterinary work.

A complaint, a bad client experience or a conflict taken to social media can quickly become a problem for the clinic.

When it happens, you don't have to handle it alone. We help you analyse the situation, weigh up the possible responses and set up a professional and coherent course of action.

What does it bring to your clinic?
Support and a second perspective in delicate situations where the wrong response can affect the relationship with the client or the centre's reputation.

We put Nexovet's technology environment at your disposal to centralise and manage the information and main processes of your clinic.

Clients, patients, activity, services and different management tools can work within the same ecosystem.

What does it bring to your clinic?
More control, centralised information and fewer processes scattered across different tools.

Centralise in a single environment diary, appointments, services, medical records, owners, pets and other processes related to the centre's daily operation.

It also incorporates tools for controlling the working day.

What does it bring to your clinic?
Fewer duplications, more agile processes and a global view of the centre's activity.

You have specific digital tools to improve your relationship both with pet owners and with the clinics that refer patients to you.

The app for clients makes certain communications and services between the centre and the owners easier.

The solution for referring clinics helps improve communication and coordination when patients are referred between centres.

What does it bring to your clinic?
More direct, agile and professional communication with clients and partners.

Connects purchase management with the main supplier, automates the reception of delivery-note information and lets you consult available stock.

The system also allows you to control batches and expiry dates of medicines.

What does it bring to your clinic?
Less administrative work, greater stock control and reduced risk of errors, stock-outs or expired products.

The system allows you to keep product cost prices up to date to work with more reliable financial information.

What does it bring to your clinic?
Better knowledge of your real costs, control of margins and reduced risk of making decisions based on outdated prices.

Manage hospitalised patients and the planned actions for each of them from the same environment.

The team can consult and record treatments, medicine dosages, feeding and other actions.

The associated consumption can also be integrated with the service's billing.

What does it bring to your clinic?
Better control of the hospitalised patient, better team coordination and reduction of consumption that has been used but not recorded or billed.

Organises follow-up calls and establishes communication guidelines so certain actions don't depend solely on the team's individual memory or initiative.

What does it bring to your clinic?
More systematic client follow-up and more consistent care after the visit.

Detects recurring products and services that a client should have consumed again and which, for some reason, have not been repeated.

Based on that information you can carry out recovery actions via the app, SMS, email, calls or follow-up lists.

What does it bring to your clinic?
It lets you identify clients and services that can be recovered and turn information that usually goes unnoticed into concrete follow-up opportunities.

Records incidents that occur during the operation of the centre, analyses their causes and documents the corrective and preventive actions taken.

What does it bring to your clinic?
Turning day-to-day problems into opportunities for improvement and preventing certain incidents from happening again.

Centralises the processes related to medicines management and integrates the functionalities linked to electronic prescriptions and the corresponding declarations.

What does it bring to your clinic?
More traceability, organised information and simplification of certain administrative processes related to medicines.

Automates certain communications and alerts associated with the clinic's processes.

This helps reduce repetitive tasks and prevents certain communications from depending exclusively on the team's manual follow-up.

What does it bring to your clinic?
Fewer administrative tasks, greater continuity in communication and more time available for higher-value activities.

Digitise the signing and management of documentation to reduce dependence on paper.

Documentation can be kept organised and accessible within the digital environment, making its management and consultation easier.

What does it bring to your clinic?
More agile processes, less paper, less physical archiving and simpler document management.

Your clinic's information is one of its most important assets.

The system performs automatic daily backups to reduce the risks associated with a possible loss of information and avoid depending on manual processes.

What does it bring to your clinic?
Greater security and peace of mind in the daily management of your data.

Experience that could be improved and needs specific attention.

Satisfied, but with a level of engagement that could be improved.

Satisfied and loyal; they would actively recommend the clinic.